5paisa Introduction
5paisa.com, founded in 2005, is a Discount-service broker with over 10000+ retail customer accounts (Crossed in March 2017). Like its closest competitors, 5paisa.com offers a simple, flat-fee trading commission structure. Stock, Currency trades are Rs.10 per order, and options trades run at Rs.10 per order. 5paisa provides a high quality of customer service, and all-around investment offering.
Recently 5paisa won “Best Digital Startup of the Year” Award. 5paisa, like its competitors, offers active trader services and tools, including both desktop and web-based, as well as a mobile application for trading. 5paisa does a good work of providing educational content like Articles, videos, infographics to customers.
Upstox Introduction
Upstox is India’s one of the best discount stock broker with more than 1,00,0000 + active customers. Just started in 2011 as a RKSV Capital ltd and Upstox cross trading turnover of 4000cr in just 3 years. Upstox is suitable for all types of traders & investors; it leads the industry in Indian trading and low-cost commissions.
Basic Background
Background | 5paisa.com | Upstox |
Incorporation Year | 2005 | 2011 Started as RKSV |
Broker Services | Full-service Discount Broker | Discount Broker |
Website URL | ||
Contact Number | +91 8976689766 | 022-61309999 |
Exchanges Accessible | NSE, BSE, MCX-SX | NSE, BSE, MCX-SX & MCX |
Demat (NSDL/CDSL) | CDSL | NSDL- Partnership with ILFS |
Active Total Client | 10000+ Clients | 100000+ Clients |
Comparison of two share broker for Trading Account, AMC etc.
Account Opening Fees and AMC | 5paisa.com | Upstox |
Trading Account Opening Charges | Rs. 650 | Rs.150 for Equity |
Trading Annual Maintenance Charges | Free | Free |
Demat Account Opening Fees | Free | Rs.150 |
Demat Annual Maintenance Charges | Free 1st Year (Rs.400/Per Annum) | Rs.150/Per Annum (1st Year Free) |
Commodity Fees | Rs.0 | Rs.150 for Commodity Account |
Offer DP Service | Yes, Available ✔ | Yes, Available ✔ |
A complete comparison of brokerage charges between shares brokers for all segments
Brokerage Charges | 5paisa.com | Upstox |
Plan Subscription Summery | 5paisa charges only flat fee of Rs.10 per order for all segments including Equity, Equity Derivatives (F&O) and Currency. | Upstox charges Only Rs.20 Per order for all segments and Rs.0 for Equity Delivery. |
Equity Intraday Charges | Rs.10 per executed order. | Rs.20/executed order or 0.01% whichever is lower. |
Equity Delivery Charges | Rs.10 per executed order. | Free |
Equity Futures Charges | Rs.10 per executed order. | Rs.20/executed order or 0.01% whichever is lower. |
Equity Options Charges | Rs.10 per executed order. | Rs.20/executed order or 0.01% whichever is lower. |
Currency Futures Charges | Rs.10 per executed order. | Rs.20/executed order or 0.01% whichever is lower. |
Currency Options Charges | Rs.10 per executed order. | Rs.20/executed order or 0.01% whichever is lower. |
Commodity Charges | NA | Rs.20/executed order or 0.01% whichever is lower. |
Minimum Brokerage Fees | Flat Chrages Rs.10 | 0.01% Minimum |
Any Hidden Cost | No, ✖ | No, ✖ |
Call & Trade Charges | Rs.100 /per call(No order limit). | Rs 20 + 18% GST per order. |
Comparison of Fund pay-in & Payout available options, Timing and available banks
Fund Add/Withdrawal Process | 5paisa.com | Upstox |
Fund Pay In and Pay out | Add Fund: Cheque, Online Bank Transfer using IMPS, NEFT or RTGS, UPI, Net-Banking and payment gateway. Withdrawal fund: Bank Transfer | Near about 30 bank available for fund credit and Rs.7 for per transaction. |
Time for Payout | 24 hours (working days) | 24 hours (working days). |
Linked Bank | Near about 23 bank available for fund credit and Rs.9 for per transaction. | Near about 30 bank available for fund credit and Rs.7 for per transaction. |
Customer care complete comparison
Customer Care Services | 5paisa.com | Upstox |
Customer Care Service 24/7 | No, ✖ | No, ✖ |
Email Support | Yes, Available ✔ | Yes, Available ✔ |
Live Chat Online | No, ✖ | No, ✖ |
Phone Support | Yes, Available ✔ | Yes, Available ✔ |
Toll-Free Number | No, ✖ | No, ✖ |
Support by Branch | No, ✖ | Yes, Available ✔(Main Office) |
Customer Care Contact Number | 8976689766 | 91 2261309999 |
Account Opening Procedure | Paperless | Paperless |
Customer Support Email | support@5paisa.com | support@upstox.com |
Complaints Support Email | grievance@5paisa.com dp.grievance@5paisa.com compliance@5paisa.com | complaints@upstox.com complaints.mcx@upstox.com |
Educational Blog | Yes, Available ✔ | |
Head Office Address | Sun Infotech Park, Road No. 16V, Plot No.B-23 Thane, Industrial Area, Wagle Estate, Thane – 400604 | 30th Floor, Sunshine Tower, Senapati Bapat Marg, Dadar West, Mumbai 400013 |
Promotional offers Pros and Cons share broker comparison
Advantages & Disadvantages | 5paisa.com | Upstox |
Pros / Likes | 1) Educational articles are Excellent. 2) Customer service is very good. 3) All three trading platforms are fantastic. 4) Offers very Low Brokerage only flat fee of Rs.10 per executed order. 5) Mobile App crosses 1 Million downloads. | 1) No charges for Equity Delivery 2) Technically high-edge Trading Platform 3) Excellent Customer care Support 4) Direct mutual fund investments. 5) Different types of orders types available. |
Cons / Dislikes | 1) Call & Trade is Rs.100 for per call which is higher as compare to other brokers. 2) MCX and NCDEX commodity trading is unavailable. 3) Higher charges of Rs.25 per transaction for Demat. 4) No Branches in your city. | 1)No stock tips / advisory. 2) Online IPO Application not available. 3) Rs.20 Extra for call n trade. |
Promotion or offer | 1st Year Free Demat Annual Maintenance Charges (AMC). 5paisa offers Low Trade brokerage just Rs.10 per order + Demat AMC free for 1st year + Free Mutual Fund Account. | Free equity delivery trading and only Rs.20 or 0.01 % whichever is lowest brokerage charges. |
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